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Organization: Office of the Information Commissioner of Canada  
Toll-Free: 1-800-267-0441
Fax: 819-994-1768
30 Victoria St
Gatineau, QC
K1A 1H3
Intersection: Maisonneuve Blvd and Victoria St
Location: Gatineau
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 9am-4pm
Executives: Suzanne Legault - Information Commissioner of Canada
Service Description: Investigates and reports on complaints from individuals who believe they have been denied rights under the Access to Information Act * the Act provides a right of access to information under the control of government institutions subject to limited and specific exceptions * the Information Commissioner carries out investigations and mediates between complainants and government institutions * monitors federal institutions' performances under the Act * makes recommendations to government institutions but cannot issue binding orders

Application: Complaint must be lodged in writing within 60 days after contact with a federal institution * telephone or email complaints are not accepted
Eligibility - Population(s) Served: Must be physically present in Canada or a Canadian citizen
Languages: English ; French
Language Note: French reception, programs, publications, and website * French interpretation available upon request
Area(s) Served:
See Also: Government Services - Appeals and Complaints

This information was last completely updated on November 17, 2017

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