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Organization: Ottawa Hospital (The) - Patient Advocacy  
Phone Numbers: 613-798-5555 ext 13377
Teletype: 613-761-4024
Fax: 613-761-5469
Email: patientadvocacy@toh.on.ca
Website: www.ottawahospital.on.ca/en/patients-visitors/pati...
Address:
The Ottawa Hospital Civic Campus
1053 Carling Ave, Box 133
Ottawa, ON
K1Y 4E9
Street
Address
:
Ottawa  
Hours: Mon-Fri 9 am-12:30 pm, 1:30 pm-4 pm
Service Description: Service managing patient inquiries, feedback and complaints * facilitates resolution of patient and family concerns * proactively supports the identification, analysis and mitigation of potential risks for patients * provides expertise, support and guidance through review of adverse events and critical incidents * promotes and practices evidence-based decision-making * team made up of professionals from various health care backgrounds with a wide range of skills and expertise * respect, compassion and fairness

Fees: Service - Covered by the Ontario Health Card
Application: Call or send an email
Eligibility - Population(s) Served: No restrictions
Languages: English ; French - Designated Agency under the French Language Services Act
Area(s) Served:
Kingston, Lanark, Leeds & Grenville, North Lanark/North Grenville, Quinte, Renfrew County, Rural Frontenac, Lennox & Addington, Rural Hastings, Stormont/Dundas/Glengarry  
See Also: Residential Care Advocacy and Care Standards

This information was last completely updated on March 29, 2018

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© 2018, Community Information Centre of Ottawa

Updated March 29, 2018
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