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Organization: Upstream Ottawa  
Phone Numbers: 613-248-3330 ext 401
Fax: 613-248-1117
Bank Street Professional building
1355 Bank St, Ste 300
Ottawa, ON
K1H 8K7
Intersection: Bank St and Riverside Dr
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 8:30 am-4:30 pm
Contacts: Bo Turpin - Director
613-248-3330 ext 127 *
Chris Kochanowicz - Coordinator, Clinical Services and Programming
Service Description: Intensive mental health case management * limited permanent affordable housing options
  • Housing options: furnished, rent geared-to-income cooperative/group living homes for men * furnished rent geared-to-income apartments for men and women with support geared to individual needs * individuals in the residential units live independently in the community and receive support and counselling from mental health professionals as needed * housing is only available to clients currently receiving services
  • Mental health family focus case management program offers mental health supports based on the strengths based model, with the individual as primary client * services are extended to encompass the nuclear family where appropriate and approved by the primary client
  • The Upstream Model Youth Case Management for students 16-24 yrs
  • Psychiatric Assessment Clinic operates 3 days a month

Fees: None
Application: Community referrals from mental health professionals, doctors, social workers, self or family for mental health case management * individuals should apply through the Mental Health Community Support Services (MHCSS) Central Intake portal housed at the Canadian Mental Health Association - Ottawa Branch at 613-737-7791

* 'The Upstream Model' Youth Case Management : Referral from Algonquin and Carleton University's Health Services
Eligibility - Population(s) Served: Adults 16-65 years old with a severe and persistent mental illness * Youth Case Management: youth 16-24 years old

Only recipients of Mental Health Case Management Services from a Mental Health Community Support Agencies (MHCSS) partner agency are eligible to access the housing options at this time
Age: 16.00 - 65.00 years
Languages: English ; French
Language Note: limited
Area(s) Served:
Ottawa (City of)  
See Also: Affordable Housing
Community Mental Health Programs

This information was last completely updated on May 25, 2017

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