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Organization: Parole Board of Canada - Ottawa - Record Suspension and Clemency  
Phone Numbers: 613-954-7474
Toll-Free: 1-800-874-2652
Email: suspension@pbc-clcc.gc.ca
Website: www.canada.ca/en/parole-board.html
Address:
Record Suspension Section, Clemency and Investigations Division, Parole Board of Canada
410 Laurier Ave W
Ottawa, ON
K1A 0R1
Intersection: Kent St and Laurier Ave W
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Phone line Mon-Fri 9 am-5 pm * Walk in 9 am -11:30 am, 1 pm- 3:30 pm
Service Description: National office, as per the Criminal Records Act, may issue, grant, deny, or revoke record suspensions (formerly known as pardons) for convictions under federal acts or regulations of Canada. Also makes recommendations for the exercise of clemency through the Royal Prerogative of Mercy.

Record suspension * allows people who were convicted of a criminal offence, but have completed their sentence and demonstrated they are law-abiding citizens for a prescribed number of years, to have their criminal record kept separate and apart from other criminal records * may order, refuse to order, or revoke record suspensions for convictions

Clemency * granted in exceptional circumstances in deserving cases involving federal offences, where no other remedy exists in law to reduce severe negative effects of criminal sanctions * can be requested for numerous reasons, including employment, perceived inequity, medical conditions, immigration to Canada, compassion and financial hardship

Fees: Service
Application: Forms and complete instructions are available on the website. In-person consultations with a Record Suspension Officer are offered free of charge at the Board's Ottawa offices
Eligibility - Population(s) Served: Individuals with a criminal record in Canada
Languages: English ; French
Area(s) Served:
Canada  
See Also: Courts and Court Assistance

This information was last completely updated on June 27, 2018

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© 2018, Community Information Centre of Ottawa

Updated June 27, 2018
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