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Organization: Ottawa Victim Services - Victim Crisis Assistance Ontario  
Phone Numbers: 613-238-2762
Fax: 613-238-0735
City Centre
250 City Centre Ave, Ste 600
Ottawa, ON
K1R 6K7
Intersection: City Centre Ave and Albert St
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 8:30 am-4 pm
Executives: Melissa Heimerl - Executive Director
613-238-2762 ext 222
Contacts: Sylvie Campbell - Program Coordinator, VCARS
613-238-2762 ext 226 *
Melissa Heimerl - Executive Director
613-238-2762 ext 222 *
Service Description: On-site early intervention and crisis intervention * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQRP

Victim Quick Response Program (VQRP) -- immediate assistance with emergency expenses related to the incident, including emergency home safety, accommodation, meals, transportation, dependent care costs, counselling, cellular phones, vision care, crime scene cleanup, and funeral expenses * additional assistance for victims of human trafficking include replacement of government documents, storage locker, dental, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims

Small list of the qualifications for a 911 cell phone: the individual does not already own a cell phone * the individual is not living with the accused * the individual is willing to have ongoing contact with the Supportlink Coordinator * all individuals qualify for safety planning, regardless of their ability to meet the criteria for a 911 cell phone

Fees: None
Application: Referral by police, emergency services, community agency or self referral
Eligibility - Population(s) Served: Victims of crime and tragic circumstances * VQRP -- victims of violent crime who have no other financial resources
Languages: English ; French ; Interpretive Services
Area(s) Served:
Ottawa (City of)  
See Also: Victim Services

This information was last completely updated on April 10, 2018

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© 2018, Community Information Centre of Ottawa

Updated April 10, 2018
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