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Organization: Ottawa. City Operations - Ottawa Police Service  
Phone Numbers: Dispatch and other emergencies 613-236-1222* (a list of extensions is available online) * Call Centre: 613-236-1222 ext 7300 * Crime Stoppers
Toll-Free: Crime Stoppers 1-800-222-8477
Teletype: Police Department 613-232-1123 * Call Centre 613-760-8100
Crisis: Emergency Services (life threatening or crime in progress) 9-1-1
Fax: 613-236-9360
Stn T
PO Box 9634
Ottawa, ON
K1G 6H5
474 Elgin St
Intersection: Elgin St and Catherine St
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: 9-1-1 Mon-Sun 24 hours * Headquarters Mon-Sun 24 hours * other stations and centres hours vary
Executives: Charles Bordeleau - Chief of Police
613-236-1222 ext 5590
Service Description: Community Police Centres * Police Stations * Neighbourhood Watch * Crime Stoppers: by offering cash rewards and providing a single number to call with information relating to any crime, Crime Stoppers encourages local citizens to provide clues that can be vital in the solution of a crime.

Copies of Police Reports * Partner Assault Unit * Victim Crisis Unit * Alarm Management * Firearms Unit * How to get rid of Graffiti * Coping with suicide * Post-suicide response team

Text to 9-1-1 service available for individuals who are hearing or speech impaired * cell phone needs to be registered for T9-1-1 with wireless carrier, then caller dials 9-1-1 (must call, not text) and call will initiate texting capability to communicate emergency messaging via text

Emergency Services (Medical, Fire, Police)
For life threatening emergencies and/or crime in progress.

All other Emergencies/Inquiries: Police Dispatch Centre
For all non-life threatening emergencies and/or non-life threatening crimes in progress that need police assistance. By dialing this number, you may speak directly to a dispatcher and avoid the automated system. Calls are redirected accordingly and/or a police officer will be dispatched to answer the call.

Ottawa Police Service
For calls regarding Community Police Centres, Sections and Units. By dialing this number, you will be redirected to the automated system of the general Police Service phone line. At any time, you may press 0 and will be redirected to the Switchboard Centre for immediate assistance.

Ottawa Police Service Switch Board
If you have questions and/or concerns and do not know the extension and/or section or unit you need to reach. You may press 0 at any time to speak directly with an attendant immediately and be redirected to service/person requested.

Ottawa Police Service Call Centre
For calls that do not require immediate police assistance, information will be gathered and police will be dispatched according to specific needs. You may dial this number to report theft, property damage, missing person, and/or a stolen vehicle.

Fees: Service - Fees may apply to some services
Application: Call or drop-in
Eligibility - Population(s) Served: No restrictions
Languages: English ; French
Area(s) Served:
Ottawa (City of)  
See Also: Police

This information was last completely updated on July 12, 2017

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© 2018, Community Information Centre of Ottawa

Updated July 12, 2017
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