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Organization: Ottawa. City Operations - Ottawa Police Service  
Phone Numbers: Dispatch and other emergencies 613-236-1222* (a list of extensions is available online) * Call Centre: 613-236-1222 ext 7300 * Crime Stoppers
Toll-Free: Crime Stoppers 1-800-222-8477
Teletype: Call Centre 613-760-8100
Crisis: Emergency Services (life threatening or crime in progress) 9-1-1
Fax: 613-236-9360
c/o Ottawa Police Service
Stn T
PO Box 9634
Ottawa, ON
K1G 6H5
474 Elgin St
Intersection: Elgin St and Catherine St
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: 9-1-1 Mon-Sun 24 hours * Headquarters Mon-Sun 7 am-7:30 pm * other stations and centres hours vary
Executives: Charles Bordeleau - Chief of Police
613-236-1222 ext 5590
Service Description: Partner Assault Unit * Victim Crisis Unit * Sexual Assault and Child Abuse Unit * Criminal Investigations Directorate * Executive Directorate* Cellblock * Collision Reporting Centre

Text to 9-1-1 service available for individuals who are hearing or speech impaired * cell phone needs to be registered for T9-1-1 with wireless carrier, then caller dials 9-1-1 (must call, not text) and call will initiate texting capability to communicate emergency messaging via text

Emergency Services (Medical, Fire, Police)
For life threatening emergencies and/or crime in progress dial 911.

All other Emergencies/Inquiries: Police Reporting Unit
For all non-life threatening emergencies and/or non-life threatening crimes in progress that need police assistance call (613) 236-1222, extension 7300. By dialing this number, you may speak directly to a dispatcher and avoid the automated system. Calls are redirected accordingly and/or a police officer will be dispatched to answer the call.

Ottawa Police Service
For calls regarding Community Police Centres, Sections and Units call (613) 236-1222. By dialing this number, you will be redirected to the automated system of the general Police Service phone line.

Fees: Service - Fees may apply to some services
Application: Call or drop-in
Eligibility - Population(s) Served: No restrictions
Languages: English ; French
Area(s) Served:
Ottawa (City of)  
See Also: Police

This information was last completely updated on August 16, 2018

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© 2018, Community Information Centre of Ottawa

Updated August 16, 2018
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