Add to clipboard
 |  Share  |  Email  |  Print     Updated October 17, 2017
Suggest an Update
Organization: Ontario. Ministry of the Attorney General - Eastern Region - Victims and Vulnerable Persons Division - Office of the Public Guardian and Trustee  
Phone Numbers: 613-241-1202
Toll-Free: 1-800-891-0506 * Investigation Unit 1-800-366-0335
After Hours: Answering machine 1-800-387-2127
Fax: 613-241-1567
351 Preston St, Ste 200
Ottawa, ON
K1S 2E6
Intersection: Carling Ave and Preston St
Location: West Centretown, in Little Italy
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Administration 8:30 am-5 pm * treatment decisions Mon-Fri 8:30 am-5 pm, Sat-Sun, statutory holidays 8:45 am-1:30 pm (answering machine but someone will call back as soon as possible)
Executives: Angèle Richard - Area Manager, Eastern Region
613-241-1551 *
Elaine Rufiange - Client Counsel
613-241-1553 *
Contacts: Sanaah Salameh - Program Support Assistant
613-241-1484 *
Susan Brown - Team Leader
613-241-1513 *
Service Description: Responsible for:

Protecting Mentally Incapable People: Managing the finances and property of adults who have been found incapable of managing their own affairs * Services: guardianship or substitute decision making services for personal care in areas such as: food, shelter, clothing, hygiene, safety and health care * decision maker of last resort for treatment and placement decisions for those individuals who have no one else to do so * temporary guardianship unit can investigate situations where an incapable person may be at risk of abuse or neglect.

Charitable Properties Program: Works with charities to help them deal with problems (i.e., improper investments, improper use of donated property) * inquires into complaints about charities * can protect the public's interest in how charities raise and use their money.

Administration of Estates: May apply to become estate trustee of a person who has died in Ontario without a will, without known heirs in the province or where the heirs are children under the age of majority * responsible for ensuring that the blood relatives entitled by law receive the net proceeds of an intestate estate * routinely searches for the heirs of deceased persons whose estates are administered by the OPGT.

Investing Perpetual Care Funds: Cemetery owners have the option of having the Public Guardian and Trustee act as trustee of their perpetual care trust funds * office pays out the annual income and cemetery owners use the interest earned on the trust funds for the upkeep of the cemetery.

Dealing with Dissolved Corporations: when company's assets are forfeit to the Crown * office may sell property * persons having a legal or moral claim may apply under the Escheats Act for relief from forfeiture.

Powers of Attorney and "Living Wills": Power of Attorney Kit helps appoint person to make decisions for oneself when no longer able to do so.

Fees: Service - as described in legislation, check the website for details
Application: Application process is complex * call or visit the website for more information * anyone who thinks someone might be at risk can call the investigation unit to assess the situation 1-800-366-0335
Eligibility - Population(s) Served: No restrictions
Languages: English ; French ; American Sign Language (ASL) ; Quebec Sign Language (LSQ)
Language Note: as requested ; as requested
Area(s) Served:
Eastern Ontario  
See Also: Power of Attorney and Public Guardianship

This information was last completely updated on October 17, 2017

Suggest an Update

© 2018, Community Information Centre of Ottawa

For additional resources including respite/personal care program for Seniors and Adults with Physical Disabilities, Lung Health, Stroke and Desktop Resource Guides click Here or visit Health Resources.


Lung Health

Long Term Care Homes Virtual Video Tours

Exercise Classes

Falls Prevention

Dementia Resources