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Organization: Pinecrest-Queensway Community Health Centre - Pinecrest-Queensway Assertive Community Treatment Team  
Phone Numbers: 613-820-4922 ext 3369
Fax: 613-820-3995
1365 Richmond Rd, 2nd Flr
Ottawa, ON
K2B 6R7
Intersection: Richmond Rd and Carling Ave
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Administration Mon-Fri 8:30 am-4:30 pm * ACTT Program Sat-Sun 10 am-6 pm * Service Mon-Sun 24 hours
Executives: Christopher McIntosh - Executive Director
613-820-4922 ext 3375 *
Contacts: Janice McFarlane - Director of Mental Health Services
613-820-4922 ext 3511 *
Carla Larose - Senior Administrative Assistant
Service Description: Assertive Community Treatment Team (ACTT): Voluntary program with a trans-disciplinary team which may include a psychiatrist, nurses, social workers, mental health workers, vocational rehabilitation worker, recreation therapist, occupational therapist, an addictions worker, and a peer support worker. Provides a wide range of comprehensive community-based services to clients on a year-round basis.

Client-centered approach, includes family and significant other involvement with client consent, multidisciplinary treatment team, illness treatment and improved quality of life goals.

Step Down Program: Designed for clients of the ACTT program who still require follow-up and support but not in as an intensive manner as provided by the ACTT.

Fees: None
Application: Referrals from physicians, community agencies, or individuals; Referral to the Pinecrest-Queensway Assertive Community Treatment Team is through the Central Intake Officer at 613-722-6521 ext 7325.

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Eligibility - Population(s) Served: Persons between the ages of 16 and 75 with persistent or chronic mental illness.

This service is intended for those with the highest intensity of need due to complex, long-term, serious psychiatric issues. Eligibility for receiving ACTT service will be determined by a consultation with the client, ACTT staff, and a central intake committee.

Individuals who think they might be eligible for service, or are interested in obtaining it, are encouraged to discuss it with their current service providers.
Languages: English
Area(s) Served:
Lanark ; Ottawa (City of)  
See Also: Community Mental Health Programs

This information was last completely updated on March 1, 2018

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© 2018, Community Information Centre of Ottawa

Updated March 1, 2018
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