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Chartwell Chateau Cornwall Retirement Residence

Chartwell Chateau Cornwall Retirement Residence

Position:  General Manager

Region:  Ottawa

Description:  

Reference ID: 11076-19-107603

The General Manager role is an exceptional opportunity for an energetic, motivated leader with operations management experience, preferably in a relevant sector such as Retirement Living or Hospitality. Our vision of Making People’s Lives Better inspires you. You thrive in leading passionate teams to deliver a superior customer experience and would love to ensure the residents at Chartwell Chateau Cornwall Retirement Residence truly feel at home and enjoy a great day every day.

General Managers are accountable to:

Manage Talent:

  • Lead an interdisciplinary team of Managers, Sales Consultants and front line employees;
  • Build a strong team: sources, selects and onboards key talent;
  • Actively plan for succession;
  • Develop employees: coaches and manages performance.

Drive Results:
  • Expect personal accountability
  • Recognize and rewards results
  • Ensure focus on our 4 key results: Financial, Customer Service, Employee Engagement, Managing Reputational Risk

Lead and Influence:
  • Lead culture;
  • Engage employees.

Ensure Commitment to Service Excellence:
  • Apply service standards to decision making;
  • Align with our RESPECT values;
  • Communicate the importance of looking through the lens of the customer.

The ideal candidate will possess:
  • Experience in a the Retirement Living, Hospitality, or another relevant sector;
  • Minimum of 3-5 years’ experience in a leadership role;
  • Very strong communication skills and the ability to interact with residents, families, community professionals and various outside partners;
  • Demonstrated decision-making, problem-solving, and budget management skills.



Salary:  To be discussed

Terms of Employment:  Full-time

Deadline for Application:  Monday, November 20, 2017

How to Apply:  

Apply Online.

All applicants must be legally entitled to work in Canada. As a condition of employment, a Criminal Record Search, which may include a vulnerable sector screen, will be required.

Chartwell Retirement Residences (“Chartwell”) is an equal opportunity employer and welcomes applications from all interested parties. In accordance with Chartwell's Accessibility Policy, a request for accommodation will be accepted as part of Chartwell's hiring process.

We thank all applicants for their interest however only those selected for further consideration will be contacted.




Location:  Ottawa

Profession Type:  Management

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