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Organization:
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Canadian Hearing Services - Ottawa Regional Office
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Toll-Free:
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1-866-518-0000
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TTY:
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1-877-215-9530
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Fax:
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1-855-259-8152
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Address:
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1541 Merivale Rd
Ottawa, ON
K2G 5W1
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Intersection:
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Merivale Rd and Capilano Dr
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Location:
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Ottawa
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Accessibility:
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Wheelchair Accessible
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Hours:
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Mon-Fri 9am-5pm
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Executives:
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Julia Dumanian - President and Chief Executive Officer
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Service Description:
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Supports for culturally deaf, oral deaf, deafened and hard of hearing people
General Services:- Personal counselling
- Audiology and Hearing Aid Program
- Iinterpreter services
- Mental health counselling
- Information and referral
- Awareness raising
Hearing Healthcare:- Hearing tests
- Prescriptions for hearing aids, and other assistive devices for adults, seniors and children over 3 years old
- Central auditory processing testing
- Aural rehabilitation
- Hearing aid orientation sessions
- Dispenses hearing aids, molds and other devices
- Cleaning and minor repairs on the premises
- Wide variety of loaner aids
Technical Devices:- Sells a full range of assistive devices such as TTYs, alerting/signaling devices, FM systems, and amplifiers
- Consultation about technical devices available to individuals and organizations wanting to become more accessible to the public
General Social Services:- Counsellors are fluent in sign language and understand the special needs and concerns of clients
- Personal and family counselling
- Workshops
- Life skills training
- Assistance with social services so clients can maximize independence within the community
Seniors Outreach:- Provides communication and hearing care support to enable seniors with an acquired hearing loss to carry out daily activities independently and with reduced communication difficulties
- Home visits
Hearing Care Counselling:- Hard of hearing seniors 55 years and older get help from counsellors in communicating with family and friends
- Ensures a client’s safety at home by promoting independence
- Helps clients stay involved in their favorite activities
- Home visits
CONNECT Counselling:- Accessible counselling and case management services to increase client potential in managing challenging situations more effectively
Sign Language Classes:- American Sign Language courses
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Fees:
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Fees for certain services
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Application:
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Call to apply
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Eligibility / Target Population:
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Culturally Deaf, oral deaf, deafened and hard of hearing people
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Languages:
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English ; French ; American Sign Language (ASL) ; Interpretive Services ; Quebec Sign Language (LSQ)
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Area Served:
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Ottawa and area
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Last Updated:
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4/24/2026
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Service Profile Web Address:
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eng/displayService.aspx?id=208384
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