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Organization:
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Youth Services Bureau of Ottawa
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Phone Numbers:
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613-729-1000
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Crisis:
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24 hours (0 to 17 years and parents/guardians) 613-260-2360 ; Eastern Ontario, toll-free 1-877-377-7775
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Fax:
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613-729-1918
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Address:
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2675 Queensview Dr
Ottawa, ON
K2B 8K2
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Intersection:
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Pinecrest Rd and Queensway
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Accessibility:
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Wheelchair Accessible
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Hours:
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Services and programs vary, call for details
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Executives:
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Nina Gorka - Chief Executive Officer
ngorka@ysb.ca
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Public Contacts:
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Suzanne Fraser - Director of Communications
613-277-7103 * sfraser@ysb.ca
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Service Description:
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Dedicated to identifying and meeting the needs of high-risk, high-need young people and their families who are experiencing significant difficulties related to mental health issues * family conflict * physical, sexual and emotional abuse * poverty * employment difficulties * homelessness * substance use * gender and cross-cultural issues
Services provided across the region include: mental health services * crisis line for children, youth and families * community services * shelter and housing * employment services for youth and adults of all ages * youth justice
Community-based services offer: counselling services * crisis intervention * drop-in and health clinic for street-involved youth * individual and family intervention
Other programs include: Youth Mental Health Walk-in Clinic * 24/7 Crisis Line * Youth and Family Counselling Service * Youth Engagement Program * Downtown Services and Drop-in * Youth Health Clinic * Ethno Cultural Community Program * Evelyn Horne Emergency Shelter and Transitional Housing for young women * Young Men's Emergency Shelter and Transitional Housing * Non-Profit Housing for Youth * Sherwood Youth Centre * William E. Hay Centre * Youth Mental Health Court Worker * Anger Management * Community Reintegration * Youth Employment Services
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Fees:
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None
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Application:
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Self-referrals are accepted * Youth and Family Counselling: call Intake worker * Wraparound Ottawa by referral through the coordinated Access Committee * Youth Justice services by referral only
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Eligibility / Target Population:
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Young adults 12 years and older * age varies according to program, see separate records for information
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Languages:
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English ; French ; French - Designated Agency under the French Language Services Act
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Language Notes:
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French reception, programs, publications, and website * French interpretation available upon request
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Area Served:
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Ottawa (City of) ; Eastern Ontario
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Last Updated:
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2/3/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=211281
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