Organization: March of Dimes Canada - Ottawa-Barrhaven Supportive Housing Attendant Services Program
Phone Numbers: 613-342-1935
Toll-Free: 1-888-252-9008
Fax: 613-342-7636
Email: sdavidson@marchofdimes.ca
Website: www.marchofdimes.ca
Address:
Barrhaven Non-Profit Housing
3001 Jockvale Rd, Unit 12
Ottawa, ON
K2J 4E4
Intersection: Jockvale Rd and Strandherd Dr
Accessibility:
Wheelchair Accessible
Hours: Administration Mon-Fri 8:30am-4:30pm * Attendant Services daily 24 hours
Executives: Stacey Moore - Regional Director
1-888-252-9008 ext 5 * slmoore@marchofdimes.ca
Theresa Brooks - Senior Manager
1-888-252-9008 ext 1 * tbrooks@marchofdimes.ca
Public Contacts: Shandi Davidson - Community Service Navigator
1-888-252-9008 ext 2 * sdavidson@marchofdimes.ca
Maygan Beale - Service Office Administrator
1-888-252-9008 ext 7 * mbeale@marchofdimes.ca
Service Description: Non-medical assistance with activities of daily living in the home, such as dressing, bathing, eating, and helping with range of motion * Attendants provide physical assistance with activities of daily living such as personal grooming, transferring, dressing, bathing, meals, ventilator, tracheotomy services, and more

Supportive Housing program is a shared scheduled services model, with on-call services available when needed * clients reside in their own units within Supportive Housing Program; these units are provided through the Ottawa Social Housing Registry as Rent-Geared-to-Income (RGI) * An additional application for RGI will have to be completed with the Registry

Outreach Attendant Services available within the Pembroke-Renfrew county area * Fee-for-service also available

Applicant must:
  • Be 16 years of age, or older
  • Have Provincial health coverage and a valid health card
  • Have a permanent physical disability or functional limitation which results in the inability to independently complete any of the following examples of personal care routines: e.g., toileting/bowel routines, hygiene, washing/bathing, dressing, transfers/positioning, eating, medication, tracheostomy care
  • Require assistance with personal care from MODC as a result of this physical disability/ functional limitation
  • Be able to self-direct care i.e., the individual is capable of managing, determining, and communicating when/how assistance is needed
  • Have a service location that has/will have the physical features necessary for MODC to deliver its services without a significant risk of serious physical harm to staff
  • In the event there is a significant risk of serious physical harm to staff providing services, to: collaborate with MODC to help it identify reasonable steps that MODC can take in reducing the risk to a level that is no longer significant
  • Not be in receipt of, or expecting receipt of, insurance funds for provision of attendant services
  • Any other funder-specific eligibility criteria as applicable (e.g. geographical area, age, etc…)
  • Be unable to have their needs met effectively in the community on a scheduled/unscheduled basis (i.e., through MODC outreach or other existing community resources); and require availability of/access to 24/7 staffing
  • Have support needs, including existing medical condition(s) that can be adequately met by MODC onsite staff within available hours or by local community health services; and
  • Be able to be safely left unattended within a community-based shared service model



Fees: Fee-for-service and Acquired Brain Injury Programs are fee based
Application: By phone: 1-888-252-9008 ext 2 * Online: https://www.marchofdimes.ca/en-ca/programs/acsh/attendantcare/Pages/default.aspx Referral: https://www.caredove.com/champlaincss
Eligibility / Target Population: Adults with physical disabilities
Languages: English ; French
Area Served: Ottawa (City of)
See Also: Assisted Living for Adults with Physical Disabilities
Last Updated: 4/22/2026
Service Profile Web Address: eng/displayService.aspx?id=212679

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