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Organization:
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Youth Services Bureau of Ottawa - Mental Health Services - Integrated Crisis Services
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Crisis:
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24 hours 613-260-2360 * toll free 24 hours 1-877-377-7775 * Crisis Chat: chat.ysb.ca
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Address:
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2675 Queensview Dr
Ottawa, ON
K2B 8K2
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Map
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Accessibility Notes:
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Main office and Mental Health hub are wheelchair accessible * The Residential Program is not accessible by wheelchair
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Hours:
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Telephone crisis and online chat counselling Mon-Sun 24 hours * Online Crisis Chat Hours Mon-Sun 24 hours
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Executives:
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Suzanne Fraser - Director of Communications
613-729-1000 * sfraser@ysb.ca
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Service Description:
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Offers effective interventions at the time of the crisis in order to reduce or divert unnecessary access to hospital emergency rooms
- police contact
- Children Protection Services
- Residential placement
- Available to respond to a crisis 24/7 and can be accessed when other services are unavailable at the time to respond to those in need
- Online Crisis Chat, chat.ysb.ca 24/7
- Short-term follow-up services and assessment for families or youth who are not presently connected with services or resources
- Services offered in both official languages (French and English)
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Eligibility / Target Population:
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Crisis Line, Chat Support and Mobile Interventions area available for youth between the ages of 0-17 and their families * The Residential Crisis Unit is for youth aged 12-15
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Languages:
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English * French
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Language Notes:
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French reception, programs, publications, and website * French interpretation available upon request
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